Tier 2 questions pay about 2.1 times as much as Tier 1, and include targeted and free-text questions. To reach Tier 2 you pass an ID and live-face check. About every six months we ask for the same check again.

What you need

  • A valid passport, driving license or national ID card.
  • Good light.
  • To be 18 or older.

How it works

  1. In the app, go to You, then Your tier, then Verify my ID.
  2. Read the consent screen and check the box. The check is optional and you can withdraw consent later.
  3. Photograph your ID, then follow the on-screen prompts for a short selfie video.
  4. We send a notification when the result is ready.

The check is run by Stripe, our identity partner. Stripe checks that the document looks genuine, that the face in front of the camera is live and matches the document, and that the same face isn't already on another 50heads account.

The fee

The check costs us money, so there is a $2.49 fee. You need at least that much in available earnings to start. It is taken from your available earnings when the check is approved. If the check is declined, or you are under 18, you are not charged.

What is kept

We receive a yes or a no, and your age band if you agree. We don't receive your ID or face photos.

When the check ends, we ask Stripe to delete your ID images, your selfie and the details read from your ID.

Stripe also keeps a face match: a record used to compare faces, not your photos. It uses it only to stop duplicate accounts, and keeps it for no longer than one year. We ask Stripe to delete it sooner if you withdraw consent or close your account.

If it fails

Common causes are glare, a blurred photo or an expired document. You can try once more. If it fails again, you can appeal and a person will look at it.

Re-checks

About every six months, Tier 2 and 3 heads are asked to photograph their ID and take a live face photo again, sooner if they add a payout method that was not already on file or we review the account. Missing it three times is reviewed by a person, who may move them down a tier. The check does not take another fee from earnings.