Tier 2 questions pay about 2.1 times as much as Tier 1, and include targeted and free-text questions. To reach Tier 2 you pass an ID and live-face check, once.
What you need
- A valid passport, driving license or national ID card.
- Good light and about two minutes.
- To be 18 or older.
How it works
- In the app, go to You, then Your tier, then Verify my ID.
- Read the consent screen and tick the box. The check is optional and you can withdraw consent later.
- Photograph your ID, then follow the on-screen prompts for a short selfie video.
- The result usually arrives within two minutes. We send a notification.
The check is run by a specialist identity provider. It checks that the document looks genuine, that the face in front of the camera is live and matches the document, and that the same face isn't already on another 50heads account.
The fee
The check costs us money, so there is a $2.50 fee. You need at least that much in available earnings to start. It is taken from your available earnings when the check is approved. If the check is declined, or you are under 18, you are not charged.
What is kept
We receive a yes or a no, and your age band if you agree. We don't receive your ID or face photos.
The provider deletes your ID photo and selfie video after its decision, within 30 days.
The provider also keeps a face match: a record used to compare faces, not your photos. It uses it only to stop duplicate accounts. It deletes it if you withdraw consent or close your account.
If it fails
Common causes are glare, a blurred photo or an expired document. You can try once more. If it fails again, you can appeal and a person will look at it.
Random re-checks
Tier 2 and 3 heads are occasionally asked for a three-second face check before a question. Dismissing it three times drops you to Tier 1.