Under UK and EU data protection law you can:
- get a copy of the data we hold about you;
- correct anything that's wrong;
- delete your data (see deleting your data);
- object to processing based on our legitimate interests, or restrict it while a question is resolved;
- take your data to another service in a common format;
- withdraw consent for anything that relies on it, such as the Tier 2 ID check or your tags.
How to ask
- A copy of your data: in the app, You, then Privacy, data and appeals, then Request my data. We email you a download link within 30 days, usually much sooner.
- Anything else: email privacy@50heads.com from the address on your account.
It's free. We may ask you to confirm who you are.
Automated decisions
Our fraud checks are automated. You can ask for a person to review any decision about you through appeals.
Complaints
If you're unhappy with how we've handled your data, tell us first. You can also complain to the Information Commissioner's Office (ico.org.uk) or your local data protection authority.