The Earnings tab shows two numbers that are never mixed up.
- Pending: earned, but still inside the holding period.
- Available: cleared and ready to withdraw.
How long earnings are pending
New earnings clear in up to 7 days, or 3 days at Tier 3. Each pending line in your history says the day it becomes available, and we notify you when money clears.
Founding heads
The first 1,000 heads to verify their phone in the UK, the US and Canada are founding heads. For their first 30 days, up to £50 of new earnings a week clear in 48 hours instead; anything over that in the same 7 days waits the usual hold. If our checks need longer on an account, its earnings wait the usual hold.
Founding heads also get a £5 welcome bonus after their first 10 accepted says at Tier 1 or above, once per person. It goes into Pending and clears like the rest of your pay.
Why we hold earnings
Some checks can only run after the fact: known-answer questions, timing patterns across many answers, and requester disputes. Holding new earnings for a few days means we can catch fraud before money leaves, instead of taking money back from people afterwards.
What can change a pending amount
Rarely, an answer is taken back after it was paid into Pending, for example if it's found to come from a farm of accounts. When that happens, the amount is removed from Pending and the row shows as Taken back, with the reason. If you think it's wrong, appeal; a person decides within 48 hours.
Tier 0 warm-up earnings
What you earn on warm-up questions before verifying your phone stays in Pending and says "Verify your phone to make these available". It clears as normal once you verify.