We keep what we need to run 50heads, pay people and stop fraud, and no more. We don't collect your location or contacts, we don't track you across other apps or sites, and we don't sell data.
| What | Why | How long |
|---|---|---|
| Email, name, sign-in method | Your account | While your account exists |
| Phone number | One person, one account | While your account exists; a scrambled copy for 12 months after |
| ID and face photos (Tier 2) | Checking identity | Not kept by us; the provider deletes them within 30 days |
| Face match | Stopping duplicate accounts | With the provider while your account exists |
| Touch and timing signals | Spotting scripts and farms | 90 days; summary patterns up to 24 months |
| Answers | Requesters' results | As long as the result is kept; never shown with your name |
| Tags you choose | Targeted questions | Until you remove them |
| Payments, statements, tax details | The law | Six years after the tax year |
| Support messages | Helping you | Two years |
Who we share it with
Only the companies that help us run the service (hosting, payments, payouts, identity checks, email and text messages), under contracts that limit what they can do with it. They're listed on our subprocessors page. Tax authorities get what the law requires.
Requesters never see who answered.
Analytics
The public website uses Cloudflare Web Analytics, which sets no cookies and doesn't track you. The app sends a few named events, such as "question answered", tied to your account and nothing else.
The full detail is in our privacy notice.