These terms are between you and 50heads Ltd, a company registered in England and Wales ("50heads", "we", "us"). They apply when you answer questions in the 50heads app. You accept them when you sign up, and again when you first withdraw. The acceptable use policy and privacy notice also apply.

1. Who can be a head

  • You must be 18 or older.
  • One person, one account. Don't share your account, let anyone else answer on it, or hold more than one.
  • You must live in a country where we pay heads, and not be subject to sanctions.

2. You're independent

You're an independent contractor, not an employee or worker of 50heads. You choose whether, when and how often to answer. There's no minimum, no schedule and no obligation to accept any question. You use your own phone.

3. What you're paid

  • Each question shows what it pays before you answer. You're paid that amount for each accepted answer.
  • An answer is accepted unless it fails an attention or known-answer check, arrives too fast to have been read, comes from a device or account that fails our checks, or is part of activity that breaks these terms.
  • Warm-up answers before you verify your phone are paid only once you verify.

4. Pending, available and payouts

  • New earnings are pending for up to 7 days (3 at Tier 3) while checks finish. Then they're available.
  • You can withdraw available earnings above the minimum for your country to a payout method in your name. The Withdraw screen shows fees and the amount that will arrive before you confirm.
  • If a payout fails, the amount returns to your available balance.

5. Rejections and clawbacks

  • We may reject answers that aren't accepted under section 3, including after they reach pending.
  • We may reclaim earnings already paid only where we find, on a confirmed investigation, that they came from fraud (for example, several accounts run by one person, or automation), and only for the period affected. We'll record a reason and tell you.
  • You can appeal any rejection, clawback, tier change or failed check, once a month. A person reviews every appeal.

6. Tiers and verification

  • Tier 1 needs a verified phone number, confirmed again monthly if you earned. Tier 2 needs an ID and live-face check, with random re-checks. Tier 3 is by invitation.
  • The Tier 2 check has a fee, shown in your currency before you start. It is taken from your first Tier 2 earnings unless you pay it up front.
  • What we check and keep is set out on our verification page and in our privacy notice.

7. Rules

Don't use automation, scripts, emulators, modified apps or device farms. Don't coordinate answers with others. Don't try to identify requesters or other heads. Answer honestly: give your own view.

8. Tax

  • You're responsible for declaring your earnings and paying any tax due.
  • We may need your tax details before your first payout, to meet reporting duties such as HMRC's digital platform reporting rules. We report annual earnings where the law requires it and give you a copy.

9. Self-billing agreement

By accepting these terms at your first payout, you agree that:

  • we will issue self-billing invoices on your behalf for the answers you supply, numbered with the prefix SB- and marked "self-billing";
  • you won't issue your own invoices for the same supplies;
  • you'll tell us right away if you register for VAT, change your VAT number, or stop being registered;
  • this agreement lasts 12 months and renews each year when you confirm it; either of us can end it, after which we'll pay you against ordinary remittance statements instead.

10. Ending

You can close your account at any time; we'll pay any available earnings above the minimum. We may suspend or close your account if you break these terms. Where we close an account for reasons other than fraud, we pay earned amounts as normal.

11. Changes

We'll give you at least 30 days' notice of material changes, in the app and by email, and ask you to accept them before your next payout.

12. General

These terms are governed by the law of England and Wales. If you live elsewhere, you keep any protections your local law gives you. If we admit heads in the EU, we'll also give you the information the EU Platform Work Directive requires about automated decisions that affect you. Translations are for convenience; the English version governs.

Questions: legal@50heads.com.